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Managing My Order 3

• How to request an invoice
• I have placed my order, what happens next?
• Why can’t I find my order?

Returns 3

• Am I eligible to return my item?
• I want to return my item, what is the process?
• What is the 14 days guarantee?

Cancellation 3

• Cancelling my order
• My order was automatically cancelled but it is available
• What is an autocancelled order?

Disputes and Escalations 1

• Seller not answering

Order updates 3

• Delays on the delivery
• How am I notified of order updates
• Seller not answering