Managing My Order

Delays on the delivery
Delayed deliveries with furniture can happen from time to time. It is best that everyone is notified and kept up to date.    Please note that delays a...
Tue, 2 Jun, 2020 at 2:36 PM
How to request an invoice
The invoices are provided by the sellers.    Vinterior is a marketplace facilitating the sale between you and the sellers, who are the direct supplier of ...
Tue, 2 Jun, 2020 at 3:26 PM
I have placed my order, what happens next?
You have placed your order, congratulations!    As the pieces we are selling are usually unique and our dealers on different marketplaces, we need them to...
Tue, 2 Jun, 2020 at 2:35 PM
I made a guest order and can’t find it
If you cannot find your order on the Vinterior website, this is because you logged in as a guest. This means it is not connected to a Vinterior account.   ...
Tue, 2 Jun, 2020 at 2:57 PM
Seller not answering
You may struggle getting an answer from a seller, here are the main reasons: Getting the answer to your question might take some time The seller is mo...
Tue, 2 Jun, 2020 at 2:38 PM