If you cannot find your order on the Vinterior website, it is likely because you check out as a guest. This means that your order is not connected to a Vinterior account.
Having a Vinterior account allows the following:
You can view the status of your order.
Create wish lists.
Communicate with sellers.
Steps to connect your order to a Vinterior account:
To connect your order to your account, please email us at email@example.com and provide us with the order reference number and the email address you have used to create an account on Vinterior. Once your order is connected to your account, you will be able to view your order in your account and perform the actions above.
If you have any problems finding your order, please do not hesitate to contact firstname.lastname@example.org.