If you cannot find your order on the Vinterior website, it is likely because you check out as a guest. This means that your order is not connected to a Vinterior account.

 

Having a Vinterior account allows the following:

  • You can view the status of your order.

  • Create wish lists.

  • Communicate with sellers. 


Steps to connect your order to a Vinterior account:

 

All the instructions that you need are in your confirmation email for your order:

  1. Find the confirmation email: with the subject title ‘Your Vinterior order has been updated - Number of Order.’

  2. Click on “Create an Account”: you can find the button scrolling down on the email.

  3. Set up the Vinterior account: your order will automatically be there


Vinterior Note:
If you have any problems finding your order, please do not hesitate to contact info@vinterior.co.