Buying on Vinterior

This category explores the following; Questions about a piece How do I find out about delivery? The item I wanted is unavailable, what should I do? How do I make payment for an order?

How can I get more details about an item?
Before placing an order, you might want to clarify details like dimensions, photos, or quantity. We recommend messaging the seller directly through our site...
Wed, 23 Apr, 2025 at 4:43 PM
How do I pay for an item?
Payments on Vinterior are fully secure. In this article, we look at: Payment methods available on Vinterior Payment process and updates for an order Pay...
Mon, 3 Mar, 2025 at 5:04 PM
How to make a wishlist
Wishlists are your personal space to save, sort, and revisit the pieces you love. No need to add items to your basket. Simply collect what catches your eye,...
Thu, 1 May, 2025 at 2:00 PM
Service Fee
What is our Service Fee? This is a small fee that helps us maintain the level of service you receive at Vinterior and the quality of the products you se...
Mon, 19 Feb, 2024 at 4:45 PM
The item I wanted is 'unavailable', what should I do?
This article explains why sometimes you are not able to purchase an item on our site. An item is not available to purchase if the listing appears as being: ...
Thu, 26 May, 2022 at 9:56 AM
The protection of buyers on Vinterior
Buying online can feel daunting, especially when the piece you’ve set your sights on is both delicate and valuable. We understand the hesitation that can co...
Thu, 1 May, 2025 at 1:58 PM
Vinterior gift card
Validity and Use  Gift cards are valid for 12 months from the card's received date. The gift card's balance can be applied toward the item price,...
Sat, 16 Nov, 2024 at 12:59 PM
What is Vinterior's price match guarantee?
What is Vinterior's price match guarantee? Found it for less elsewhere? We’ll match it. If you spot the same item from the same seller listed ...
Wed, 23 Apr, 2025 at 4:09 PM