Delivery for Individual sellers

Delivery via Proovia
This article explains Vinterior's delivery partnership with the UK furniture delivery company, Proovia, for our individual sellers. How does deli...
Mon, 3 Jun, 2024 at 9:19 AM
Proovia Delivery Guidelines
How to send an item and make sure it's insured Please do not wrap your item so that Proovia fully insures it. If you must pack your item, please pack i...
Tue, 19 Dec, 2023 at 11:35 AM
Proovia Claims Process for Damaged Items
On the rare occasion that your item delivered by Proovia arrives damaged, please follow the steps in this article. What items can a claim be raised o...
Mon, 24 Apr, 2023 at 5:25 PM
Vinterior's delivery sizes explained
Vinterior's delivery size categorisation is based on the prices sellers provided to their buyers on Vinterior in the past 2 years, reflecting the usual ...
Wed, 9 Aug, 2023 at 3:50 PM
Proovia Delivery Postcode Exclusions
This article lists the postcodes excluded from Proovia's UK delivery service.  Postcodes excluded from Proovia's UK delivery services: Post...
Mon, 24 Apr, 2023 at 5:25 PM
Packaging Guidelines for Small Items
This article offers individual sellers guidance on packing and shipping small items to ensure they arrive with your buyer in perfect condition.  For a g...
Wed, 31 Jul, 2024 at 9:46 AM
How to ship furniture items for self-organised delivery
This article offers individual sellers guidance on shipping furniture items. This guide can be referred to when the item cannot be shipped with our Proovia ...
Tue, 18 Jun, 2024 at 2:20 PM