At Vinterior we understand the value of communicating with our buyers and that ease of finding information about an item or order is paramount.
This article looks at the following:
- What is the messaging service?
- What does it look like on my mobile?
- Experiencing some issues?
1. One thread to rule them all
All interactions with a buyer about an individual item will be contained in a single thread. This means:
All quotes, enquiries and messages relating to the same item will be in the same place.
Communication after ordering an item will also be in the same thread.
This will mean no more searching for the right thread when you need to contact a buyer about an item urgently. Our messaging service is also mobile-ready, making it easier to stay in contact on the go.
2. What does it look like on my mobile?
3. Experiencing some issues?
If you see any issues, read this!