At Vinterior we understand the value of communicating with our buyers and that ease of finding information about an item or order is paramount.

This article looks at the following: 


  1. What is the messaging service?
  2. What does it look like on my mobile?
  3. Experiencing some issues?


1. One thread to rule them all


All interactions with a buyer about an individual item will be contained in a single thread. This means:

  • All quotes, enquiries and messages relating to the same item will be in the same place.

  • Communication after ordering an item will also be in the same thread.


This will mean no more searching for the right thread when you need to contact a buyer about an item urgently. Our messaging service is also mobile-ready, making it easier to stay in contact on the go.





2. What does it look like on my mobile?



3. Experiencing some issues?


If you see any issues, read this!