Sales made on Vinterior are paid through Stripe Connect, our safe and secure payment method. You must set up Stripe in order to get paid.


1. How to setup Stripe Connect


Follow our step-by-step guide on how to set up Stripe (takes 5 minutes).

  1. Open your Seller Account page.
  2. Go to your payments page and click ‘Enable Stripe Connect payouts’.
  3. Follow the on-screen instructions and add your contact details. Please ensure each field is completed accurately.
  4. Business information In the 'Tell us about your business' section, select the type of business most suitable to your account. As an individual seller, this will most likely be as an Individual/ Sole Trader.Make sure you only select ‘Company’ if you have a registered company, not if you’re a sole trader.
    If you are registered as a company or partnership:
    • Your Company Registration Number (if applicable) and a form of personal identification may also be required to complete this process.
    • Partnerships: If your business is a Partnership, please register as an Individual/Sole Trader on the Stripe Connect form, as Registered Businesses require specific documents with Companies House in the UK or using EU VAT numbers for accounts based outside of the UK.
  5. Verify your information by submitting your legal name, email address, date of birth, and home address. Please double-check your details are accurate before continuing.
  6. Business details 
  7. You don’t need to supply a business URL if you don’t have a website. Click ‘No URL?’ in this pop-up and enter ‘Selling vintage furniture on Vinterior who collects payment’ in the text box.
  8. Add your bank account details for payouts. Earnings that you receive will be sent to this account.
  9. That’s it. Just click ‘Agree and submit’ and you’ll be ready for payments.


2. Verifying your identity, if Stripe asks


You may be asked to verify your identity if Stripe can’t verify your name, address or bank account.

Individual sellers (and Partnerships) will be asked to upload a personal identification document, such as a valid driving license or passport scan. The address on the document must match the address registered on the Stripe Connect form.


Registered businesses will be asked to provide a valid business document, such as a VAT certificate or a company's house document.

Each document must follow these criteria to be validated:

  • Papers must be clear and large enough to read
  • Papers must be dated within the past six months
  • Documents can be uploaded in .png, .jpg, or .pdf format
  • Complete documents must be uploaded. A comprehensive document is:
    • The document is at least 1 page long
    • The full name and address of the individual are clearly stated and legible


If you have any problems, please get in touch with Stripe Support here.



3. Getting paid via Stripe Connect

Unless your item is being shipped via our Proovia delivery service, you must mark your item as dispatched in order to get paid. To do this, update the dispatch date on your My Sales page.


You'll be paid via Stripe 14 calendar days after an item is marked as dispatched.

Please note that once we have sent payments to Stripe, there may be a time lag before the funds are paid out to your bank account, which is outside of our control.