Sellers have 72 hours to review your order and to confirm availability and shipping cost.
Reasons for seller not to confirm in the time frame:
Could not find a delivery quote or working courier in time
Was not available to confirm the order over the weekend
Verifying availability: if the item was sold on another online platform or in their store
If you were in touch with the seller and still wish to purchase, you can reinstate the order.
STEPS to reinstate an order:
You or the seller contacts email@example.com letting us know the item is available
Vinterior gets in touch with the seller to confirm the item price and delivery price
Vinterior contacts you asking your confirmation to charge your card
Vinterior updates the order for you
This can be handled quickly and easily for you to ensure the seller organises delivery and you receive your item.
Contact firstname.lastname@example.org if you have any questions.