Please scroll to the relevant step covered in this article 

1. What is a proforma?

2. How to request an invoice


1. What is a proforma?

  • Proformas are sent to the Trade Buyer no longer than 72 hours after the order has been made
  • Proformas are not VAT invoices (sellers are in charge of VAT invoices)
  • Proformas are payable as soon as they are sent to you

During this waiting period for payment, we notify sellers not to dispatch the items until we receive payment.

Proformas will be sent in the format below via email.

TIPS with payment

  • We kindly ask that payment is made within 7 days of receiving the proforma. 
  • Sellers are eager to dispatch your items, they will dispatch as soon as Vinterior receives the fund
  • If you think that payment will be delayed, or if you know a future date when payment will be made, please let us know at

2. How to request an invoice

The invoices are provided by the sellers. 


Vinterior is a marketplace facilitating the sale between you and the sellers, who are the direct supplier of the item, therefore, it is the sellers' responsibility to provide the invoices.

Therefore, please contact the seller.

  • Go on the item on your order

  • Click 'Contact Seller or View Messages

Tips to requests the invoice:

Make sure you confirm the full billing details when you contact a seller, see example below:

"Hi, could you please attach the invoice for this order here as it is required by our accounts department. The full billing details are: BILLING DETAILS. Many thanks"