Please scroll to the relevant step covered in this article:

1. What is a proforma invoice?

2. How to request a VAT invoice?


1. What is a proforma invoice?

Proforma invoices are the invoices that Vinterior sends you via email so that you can make your bank transfer payment. This invoice will be sent to you no longer than 72 hours after the order has been made and is payable as soon as you receive it. 

Please note that proforma invoices are not VAT invoices (sellers are in charge of VAT invoices).

During this waiting period for payment, we notify sellers not to dispatch the items until we receive payment.

TIPS with payment

  • We kindly ask that payment is made within 7 days of receiving the proforma. 
  • Sellers are eager to dispatch your items, they will dispatch as soon as Vinterior receives the fund
  • If you think that payment will be delayed, or if you know a future date when payment will be made, please let us know at

2. How to request an invoice

Asking the seller: 
The invoices can be provided by the sellers. To contact the seller, please do the following: 

  • Go on the item on your order

  • Click 'Contact Seller or View Messages

Invoices generate on the seller's behalf (by Vinterior):

If the seller is unable to provide you with a VAT invoice, as one of the benefits of being a trade buyer on Vinterior, Vinterior can generate this for you. To receive a VAT invoice for your purchase, please email and we will send this to you via email.

Tips to requests the invoice:

Make sure you confirm the full billing details when you contact a seller, see the example below:

"Hi, could you please attach the invoice for this order here as it is required by our accounts department? The full billing details are BILLING DETAILS. Thank you."