Please scroll to the relevant step covered in this article:
1. What is a proforma invoice?
2. Where to find a VAT invoice?
1. What is a proforma invoice?
Proforma invoices are the invoices that Vinterior sends you via email so that you can make your bank transfer payment. This invoice will be sent to you no longer than 72 hours after the order has been made and is payable as soon as you receive it.
Please note that proforma invoices are not VAT invoices.
During this waiting period for payment, we notify sellers not to dispatch the items until we receive payment.
TIPS with payment
- We kindly ask that payment be made within 7 days of receiving the proforma.
- Sellers are eager to dispatch your items, they will dispatch as soon as Vinterior receives the fund
- If you think that payment will be delayed, or if you know a future date when payment will be made, please let us know at [email protected].
2. Where to find an invoice
These can be found within each order page. Please see this support article for more information on where you can locate these.