All recent conversations will now be in your new inbox. Messages from the 10th May - 9th July 2020 will be accessible via your Archived inbox.

New inbox

    Here: -  or click on your Dashboard and click 'My Inbox'

To find the new inbox

  1. If you are on your archived inbox, click Back to my Inbox at the top of the page
  2. Continue your pre-sale and post-sale messages here

Archived inbox

To find archived (old) messages, please email us at and provide us with the order reference number of the order from which you would like to retrieve your messages.