VAT invoices on Vinterior are to be provided to you by the seller. Vinterior is a marketplace that facilitates sales between you and the sellers on our platform, who are the items' direct suppliers. Therefore, it is the sellers' responsibility to provide the invoices.
To contact a seller for a VAT invoice, please follow these steps:
- Log in to your Vinterior account.
- Go to "Inbox" in the top right-hand corner dropdown options list.
- Go to "Orders" and click on the relevant orders.
- Click on "Contact Seller" or "See Thread"
Service Fee invoices
To request a service fee VAT invoice, please email firstname.lastname@example.org and we will be able to provide you with this invoice.
Please make sure you confirm the full billing details when you contact a seller, as per the example below:
"Hi, could you please attach the invoice for this order here as it is required by our accounts department? The full billing details are BILLING DETAILS. Many thanks"