If you cannot find your order on the Vinterior website, this is because you logged in as a guest. This means it is not connected to a Vinterior account.


Having a Vinterior account allows the following;

  • You can view the status of your order

  • Create wish lists

  • Communicate with the seller

Steps to connect your order to a Vinterior account


All the instructions in your confirmation email for your order:

  1. Find the confirmation email: with the subject title ‘Your Vinterior order has been updated - Number of Order’

  2. Click on “Create an Account”: you can find the button scrolling down on the email

  3. Set up the Vinterior account: your order will automatically be there

  4. If you have any problems finding your order, do not hesitate to contact  info@vinterior.co