If you cannot find your order on the Vinterior website, this is because you logged in as a guest. This means it is not connected to a Vinterior account.
Having a Vinterior account allows the following;
Steps to connect your order to a Vinterior account
All the instructions in your confirmation email for your order:
Find the confirmation email: with the subject title ‘Your Vinterior order has been updated - Number of Order’
Click on “Create an Account”: you can find the button scrolling down on the email
Set up the Vinterior account: your order will automatically be there
If you have any problems finding your order, do not hesitate to contact email@example.com