Vinterior wants to make sure you feel safe and confident in placing orders, as many of you wish to focus your time on your home, your office and your wellbeing. 


Guidelines to understand how to order on Vinterior:

  1. Look at the location of the item: This will determine if it involves a high-risk journey.

  2. Read the seller delivery information: They will likely have updated their delivery information to ensure the item arrives safely to you.

  3. Talk to the seller on the listing pre-sale: Click ‘Ask the seller a question’ on the Product Page and add your city and country. Agree on a preferred delivery method that suits both parties.  Mention if you live in a multi-story apartment or if you need a two-man service, for example.

  4. Check if the seller is in Holiday Mode: This means that they will not be available to confirm your orders, organise delivery, and will respond slower to your item enquiries. This will show on any listings under the seller’s account