Vinterior is a marketplace connecting sellers across Europe; if you have ordered multiple items, it is likely they are from different sellers and coming from different locations. If this is the case, it is not possible to receive a discounted delivery.

 

Tips to reduce delivery costs:

 

Try and order multiple items from the same seller, as you could receive a discounted delivery price. 

To see all the items from one particular seller:

  1. Go to the product page for the item you like.

  2. Scroll down below the first row of images. 

  3. Select 'View More From This Collection'. This will show you the sellers whole Vinterior inventory.

 


How to check your eligibility for bulk discounted delivery price:

  • Check if you are buying from the same seller: The seller ID will be displayed on the listing.

  • Engage with the seller directly: You can click on “Ask the seller a question” and start a conversation with the seller.



Need to discuss an order you have already placed?


Don't worry; you can quickly speak with the seller via your Vinterior account: 

  1. Log in to your Vinterior account.
  2. Go to My Inbox in the top right-hand corner dropdown options list.

    or

  3. Go to My Orders and click on the relevant orders.
  4. Click "Contact Seller" or "See Thread."

When the seller replies, it will leave a thread so you can come back to it for reference. You should also be notified via an automated Vinterior email when the seller gets in touch.