Vinterior is a marketplace connecting sellers across Europe, if you have ordered multiple items, it is likely they are from different sellers, and coming from different locations. 

 

In this case, it is not possible to receive a discounted delivery.

 

Tips to reduce delivery cost: Buy from the same seller

 

 To see all the items from one particular seller:

  1. Go to the product page for the item you like

  2. Scroll down below the first row of images 

  3. Select 'View More From This Collection' this will show you the sellers whole Vinterior inventory

 

 If you are ordering multiple items from one seller, you could possibly receive  a discounted delivery price.

 


Checking eligibility for bulk discounted delivery price?

  • Check if you are buying from the same seller: The seller ID will be displayed on the listing

  • Engage with the seller directly: You can click on “Ask the seller a question” and start a conversation with the seller.


Have already placed the purchase? 


You need to access the order to speak with the seller:


  1. Log in to your Vinterior account.
  2. Go to My Inbox in the top right hand corner dropdown option list

    or

  3. Go to My Orders and click on the relevant orders
  4. Click "Contact Seller" or "See Thread"

    Need to send some photographs?

  5. Attach the photographs with the ‘Choose File” button next to the “Send” button directly on the Vinterior platform via the conversation. 
  6. Please do not send them via email via the automated notification you will receive for any messages.

 When the seller replies, it will leave a thread so you can come back to it for reference. You should also be notified via an automated Vinterior email when the seller gets in touch