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Vinterior's Messaging Service

At Vinterior, we believe communication should be seamless. Whether it’s details about a piece or updates on an order, access to clear, timely information is essential for you and your buyers.


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This article looks at the following:

  1. What is the messaging service?

  2. What does it look like on my mobile?

  3. Experiencing some issues?

1. One thread to rule them all

All interactions with a buyer about an individual item will be contained in a single thread. This means:

  • All quotes, enquiries and messages relating to the same item will be in the same place.

  • Communication after ordering an item will also be in the same thread.

This will mean no more searching for the right thread when you need to contact a buyer about an item urgently. Our messaging service is also mobile-ready, making it easier to stay in contact on the go.

2. What does it look like on my mobile?
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3. Experiencing some issues?


If you see any issues, read this.

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